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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement: Harrington, H. James, Esseling, K., Nimwegen, Van: 9780070267794: Amazon.com: Books
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028 - "How Much Does Poor Quality Cost?" with H. James Harrington by Combinate Podcast - Between MedTech and BioTech
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Frank Voehl and H. James Harrington: Change Management—Manage the Change or It Will Manage You | SpringerLink
One man's quality crusade: H. James Harrington, quality magazine's 2009 professional of the year, is an innovative, ambitious leader who has dedicated his life to the evolution and dissemination of quality thinking -
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